MLGW begins program to inspect gas pilot lights
To ensure gas appliance safety, MLGW offers Pilot Safety Inspections through Feb. 28, 2018. Customers are encouraged to begin scheduling appointments now for the period between Sept. 2 and 30, when they are free.
After Sept. 30, inspections will incur a $55 fee, which covers up to three gas heating appliances. Each additional appliance will be an extra $16. The service is free to physically challenged customers and seniors (60 years and older).
To schedule an appointment, customers can call (901) 820-7878 to choose a convenient date and time. MLGW’s Interactive Voice Response (IVR) system can also be used to schedule appointments with the customer’s 16-digit account number.
Appointments can be scheduled for a Tuesday, Wednesday, Thursday or Saturday at one of the following time slots:
- 8 a.m.-noon
- Noon-4 p.m.
- 4-8 p.m.
Saturday appointments are either 8 a.m.-noon or noon-4 p.m.
MLGW is the largest three-service public power utility in the nation, serving more than 420,000 customers in Memphis and Shelby County with some of the lowest combined rates in the U.S.